32 thoughts on “Contact Us

  1. Before I place an order….Anchor round picnic table….Is this item of furniture in stock and would delivery to Lynton Devon EX35 6NS be possible within the next couple of days?

    1. Good morning I hope well.

      Thank you for your enquiry, a lovely table, highest quality.

      So sorry on the late reply, your email went to the spam account no idea why.

      The product is in stock and we send on an overnight basis only, so if you order before 1pm on a Monday it will arrive Tuesday between 8am and 6pm.

      If you decide to go for it you are really going to like.

      I hope that helps and apologies again.

      Have a good weekend and take care.

      Kind regards

      Ian
      07940 704267

  2. Hi, I am interested in your oak loveseat but I have a bad back and want to know how comfortable it is. Do you have any larger photos or a side on view photo you can email me? Is there anywhere I can try it (I note you don’t have your own shop). Is the back of the chair straight or is there some lumbar support? Is the seat horizontal or tilting slightly backwards?

    Thank you

    1. Good morning I hope well.

      Thank you for your enquiry, a lovely love seat, highest quality.

      So sorry on the late reply, your email went to the spam account no idea why.

      We are in York, you can call if required to see?

      The product is in stock and we send on an overnight basis only, so if you order before 1pm on a Monday it will arrive Tuesday between 8am and 6pm.

      If you decide to go for it you are really going to like.

      I hope that helps and apologies again.

      Have a good weekend and take care.

      Kind regards

      Ian
      07940 704267 – call me if you can.

  3. Buckingham gazebo panelled with table and benches

    Please confirm very best price including am delivery to Cambridge CB24 3DG. Needed 7 days from order. PayPal or credit card payment OR bank transfer for best price.

    Philip Curtis
    07714 087000

    1. Good morning I hope well.

      Thank you for your enquiry, a lovely gazebo, highest quality.

      So sorry on the late reply, your email went to the spam account no idea why.

      The product is in stock and we send quickly, would be with you in 3 to 5 days.

      If you decide to go for it you are really going to like.

      I hope that helps and apologies again.

      Have a good weekend and take care.

      Kind regards

      Ian
      07940 704267

  4. Dear Sir / Madam

    Ref: Anchor Fast Wooden Garden Furniture – BBQ Shelter, A must for all BBQ fans.

    We are having a patio built and have 2 questions please:
    1: Does this need to be secured to the patio slabs, or with the weight can it be free standing?
    2: Can you please supply me with both internal and external sizes as I am unsure if the measurements you give are the overall / external measurements. My BBQ is 1.62m long

    1. Good evening I hope well.

      Thank you for your enquiry, a lovely BBQ shelter.

      It does not require fixing to the ground, it is heavy and sturdy enough and does not move at all.

      The dimensions are as follows:-

      Internal measurements:

      Width – 193 cm (Facing the BBQ shelter, the internal measurement between the left leg and the right leg)
      Depth – 110 cm (From either of the front internal legs to the back leg)

      External measurements:

      Width – 202 cm (Facing the BBQ shelter, the external measurement between the outer of the left leg to the outer of the right leg)
      Depth – 120 cm (From either of the front external outer legs to back outer leg)

      I hope that helps, let me know if you require any further information.

      Have a good evening and take care.

  5. Do your Rangoon 4 Seater Benches come assembled ?
    Paul Tiverton

    1. Hi, thank you for the enquiry, as explained, flatpacked and thank you so much for your order, you are really going to like.

  6. Anchorfast 4ft rustic wooden bench

    Dear Sirs
    I wanted to write a review on this bench on your website but was unable to find a means of doing so. I’d like to say how pleased I am with the bench from the initial phone enquiry which was answered so helpfully to the swift delivery of the bench. It was easy to put together with no help from a second person and the quality of the finished product is very good indeed. I would certainly recommend your company to family and friends
    Thank you
    Mrs Gill Neale

  7. Thanks Ian, you guys were so nice and helpful. Fantastic service. Sorry to have asked so many questions re engraving, your advice was really helpful.
    Claire

  8. We would like to come and see the garden dining set we’ve looked at. Are we able to visit you? If so, what is your address?

    1. Abloom Ltd – Garden 2 Home
      The Former Buffer Depot
      Main Street
      Wheldrake
      York
      YO19 6NA
      This is a warehouse only, please do call first before visiting to ensure we are there and stock is available, welcome anytime. Thank you – Ian

  9. hello i want to know i sow this item this link for it
    https://wooden-garden-furniture.com/shop/anchor-fast-devon-bbq-wooden-shelter/

    the wood chair on the left included or no
    could you please help me
    Regards

    1. Good afternoon I hope well.

      Thank you for your enquiry, a lovely shelter, very high quality.

      The seat to the right is not included, this is a form bench that has been added for a useful table inside and can be purchased on its own:-

      https://wooden-garden-furniture.com/shop/anchor-fast-devon-form-bench/

      I hope that helps.

      Have a good day and take care.

      Kind regards

      Ian

    2. Just replied on your last comment, it comes as an accessory not with the shelter:-

      https://wooden-garden-furniture.com/shop/anchor-fast-devon-form-bench/

  10. hello i want to know i sow this item this link for it
    https://wooden-garden-furniture.com/shop/anchor-fast-devon-bbq-wooden-shelter/

    the wood chair on the right sorry included or no
    could you please help me
    Regards

  11. Hello,
    I am interested in the Simply Wood Premium Bistro Set. I am located in the US and I would like a quote on the price in US dollars + shipping.

    1. Thank you for your enquiry here at wooden garden furniture, so sorry we can not supply, this is because of the weight of the product in transit due to cost and possible damages. I do hope that makes sense and please accept my apologies. It is a lovely set. I will speak to some of my contacts and see if anybody knows a stockist nearer to you and will come back to you. Thank you again, take care and enjoy the weekend, kind regards Ian

  12. Hi,
    We are considering purchasing a Woodshaw Duo Arbour and wondering 1) if this can be painted or 2) varnished or oiled and if so what would you recommend for added protection. Does the existing protection need to “weather in” for a period. Your thoughts would be greatly appreciated.

    1. Hi, I hope well.

      A lovely arbour, it comes tantalised, pressure treated and does not require any extra treatment. It has a 20 year against rot guarantee, however you can stain to change to a colour of your choice. Also stain yearly to cheer it up and look fresh again, ideally before a hot summer or winter.

      Use a water based wood stain.

      I hope this helps.

      Many thanks

  13. Thank you for the excellent service in delivering the two planters I ordered; next day delivery as promised. The items are sturdy, well made and I am very pleased with them.

  14. I would just like to thank Simply Wood for their fantastic service. I cannot rate the product or service highly enough.

    Ordering my planters was swift and easy. Communication on receipt of my order and delivery times was excellent (free postage was a bonus). The planters were very well packaged and exactly what I wanted; well made, sturdy and attractive.

    Thanks again, will definitely order from you again.

  15. Please can you tell me the dimension of the three seater storage bench and the type of wood please.

    Thanks

    Vikki

    1. Approx Dimensions:- Width 1.62m x Depth 0.58m x Height 0.92m

      Keriung Hardwood

  16. I recently purchased the Churchill 8 seater patio dining set. I am delighted with the quality of the furniture, it is absolutely stunning. I had a couple of small issues but Ian was amazing and got them sorted very quickly. For me customer service is as important as the goods themselves, particularly when you are ordering online from a company you don’t know and haven’t used before. I was not disappointed. Ian responded swiftly to my phone calls and almost immediately to my emails, even when they were sent late in the evening. I look forward to shopping on this website again. Thank you

  17. For the Woodshaw Thornton Rustic Arch, what is the best fixing method? Postcrete or is there a spike that fits the size of the posts?

    1. Good morning I hope well.

      Thank you for your enquiry, a great arch.

      Many people leave free standing, a spike or post holder will assist.

      Also the plants you grow up it helps.

      Take care and have a good weekend.

  18. I ordered a cushion to match some existing ones. The wrong size was sent in error. Ian replied to my email promptly. I received the right cushion the next day. Very good customer service.

  19. Hi there although we purchased the Woodshaw Westcote arch last October we have only just had it erected! This is just to say how delighted we are with it. Instructions easy to read and it looks wonderful in our garden.
    Your service was excellent, so a big 5 Stars from us.
    Grant and Sue Jones (Eastbourne)

  20. Wanted to congratulate you on the service and the quality of our recent purchase of a Trough Planter. Couldn’t find how to leave a five star feedback online – but this is it. Definitely a five star product.
    Thanks
    Terry Rollings

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