Gazebo Order

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Good Evening Ian, 
We have received the gazebo. Little bit of drama yesterday as crate only just fitted on the truck tail lift without the pallet truck and needed a couple of neighbours to help manhandle it off. Karen has a good story to tell though! Have built it today and I am really impressed. It is substantial and a real quality product. Just wanted to say thank you for responding so quickly to all our enquiries and providing great customer service. I look forward to ordering again from you in the future.
Kindest Regards
Mark Clayton


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This order was placed at 2.30pm on the 14th May , it arrived at 1045 on the 15th that is 20hrs 15mins. I think that is absolutely brilliant. I don’t think letter post does that but for a wooden bench! I give you 11 out of 10 for that.I haven’t assembled yet because of bad weather but if the service so far is anything to go by i don’t think I have any worry’s there.
I wouldn’t have any qualms recommending your company if asked.
Well done and Thank you

Imperial Garden Bench

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Dear IanThank you, I am so grateful for the way you responded to the problem and your attitude of ‘This can be sorted out’ has restored my faith in human nature – often tested by internet shopping!No chance of me sitting outside on my beautiful bench today though. Roll on the Summer.I will recommend you and your company to everyone I come across and wish you every success in the future.Stay safe.Kind regardsShirley

Appleton Picnic Bench

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I assembled both units this week and i am delighted with the quality and looks of both the table and bench and look forward to using them both this summer 

Appleton BBQ Shelter

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Dear all.

We took delivery of our BBQ shelter on Tuesday afternoon. Very securely packed and arrived in perfect condition. We couldn’t wait to see what it looked like so started putting it together immediately. The very clear instructions and clearly labelled components allowed us to assemble it in less than an hour. It looks great in our garden, as can be seen from the attached photograph. 

You recommend in the care and maintenance information that it should be treated with a suitable water based preservative and wondered if there is a particular brand you would recommend.

Only one small issue. The left hand shelf, item J, has a split along its entire length. We plan on treating it with the recommended preservative and hope this will protect it. But if in the future if this deteriorates further, would it be possible to obtain a replacement?

We are highly delighted with our purchase and now just need some reasonable weather to put it to good use.

We have left you a 5 star rating on Amazon.

Kind regards 

Robert and Lyn Charlesworth

Ceremony Bench Delivery

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Simply Wood Ceremony Wooden Garden Bench – £159.99
I am writing to say how pleased I am with the above item.  Very quick delivery and nicely packed.  I will give FIVE STAR online feedback, before I do there are a couple of points I would like to make directly to you.
My husband is adept at DIY and therefore we found it relatively easy to put the bench together, we had to refer to the picture on the website a couple of times, it would have made it a bit easier for someone not quite so adept to have a picture included in the box. The bench is a very good quality and colour however; we thought the ends of the front rail would have been better rounded off, they had splinters on the ends, which was not the standard of the rest of the bench. I attach pictures of this.
Suzanne Lawton